Shipping policy
Order Processing
Orders are typically processed and shipped within 1–2 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Standard shipping typically arrives within 3–7 business days, depending on your location. Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.
Expedited shipping options may be available at checkout.
Shipping Costs
Shipping charges are calculated at checkout based on the destination, shipping method selected, and order size.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor your shipment's progress.
Shipping Issues
If your package is delayed, lost, damaged, or if you experience any issues with delivery, please contact our customer support team and we will be happy to assist you.
Email: customerservice@luxeworksllc.com
Incorrect Shipping Information
Please ensure that your shipping address is accurate before submitting your order. AuraClean is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.